1 reviews | Active since Feb 2012
Unfair account
I was on a corporate account until 31.5.2018 under spend manager. From 1 June 2018 the account has been transferred to my own account. Everything used for May is for the corporate accountToday 8 June 2018 I received and email with the May account that will be deducted from my account on 30.6.2018 I phoned Vodacom and spoke to Pam and Ayanda and they told me that Im liable for the account of May and I have to claim it back if I feel they have to pay it. There is no way that a Government Dept will pay me back. Vodacom was suppose to send this account to the Dept and they have to fit the bill for May and not me. I feel that I am unfair billed for this account. I will pay what is due by my for June BUT not May. This is now a good time for me then to move my account to another service provider if this is the service that I received. Im with Vodacom for 20 years and the service just get worst
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
