AP
Andrew P
1 reviews | Active since Jan 2020
31 Jan 2020, 19:52
Unexplained deductions from my Vodacom account
My airtime disappeared without making calls or switching on mobile data. Vodacom has been difficult to contact. Even their email address bounces.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Feb 2020, 13:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2020, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team