Unexplained Content services billing on my account

Item: Vodacom
Rating: 1
Author: calvin M

for a number of months now I have been billed almost R 200 for content services on my Data line, the sim card is in the mobile router but monthly I am billed. I have called the customer line to report this a every time I am promised they will investigate but the following month I get billed again

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Replies (1)

Vodacom's replyOfficial

29 Mar 2022, 07:18

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply29 Mar 2022, 07:18

Official