Unexplainable Charges on Account

Vodacom charged me over R3000 for Facebook access over a period of 24 hours - this does not reflect on any of my devices. at the time of being charged this amount I was not even on the device that is holding the Sim card linked to the number that I am being charged on.<br> <br> Twice the data team has come back to me saying the same thing and yet when I check on my end, I am not getting the same results as they claim is reflecting on my account. Secondly, my numbers notify me when I have ran out of data but coincidentally on that month I did not receive any notification. This is totally unfair treatment from this provider that cannot even give me the proof they claim they have on my account - reason given is that its confidential information (Flip Man - its my account!!!)<br> <br> I have since paid my standard amount of money but am still to be reconnected on my other accounts which hare now not owing.<br> <br> Vodacom I cannot accept the response of \Data used pointing to facebook and whatsapp"<br> <br> There has to a mistake somewhere.<br> <br> I am even angry at the fact that when I called in to query why I couldn't do anything on my device"