1 reviews | Active since Nov 2015
Unexpected high phone bill in a few min!
All smart phones these days have data monitoring devices. <br> <br> on the 30th of October I tried to give my Girl friend access on the internet from my phone so that she can open her face book. <br> <br> Without out me knowing, my Laptop connected and my Windows 10 decided to do a 740 megabytes update!<br> I took a screenshot of my phone to prove the sudden spike on the last day if needed. <br> <br> My phone bill went from R300 to R1150 in a few minutes. There is no way that I can afford it. I am currently unemployed and I cant be soft lock due to reaching a limit, cause i am busy trying to search for work. This will break me...<br> <br> I have send Vodacom a mail but still no reply, hoping that we can revert these extremely expensive out of bundle data costs. I will be fine if we can revert it, or at least just convert it to a 1 gig data bundle for R100 or something instead of >R700 data charge!!<br> <br> Please get in contact with me asap. I have been on contract and a client for the last 10 years and this is the make or break. Please assist!
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
