CV
Cerese V

1 reviews | Active since Mar 2023

04 Mar 2023, 19:18

Unexceptable

Vodacom upgraded on saterday on sunday had to take the phone back already as it does not want to charge got it back sunday had to go the wednesday again cause its still not working it got send in came back still not working they took it for a 2nd time its been 2 months they refuse to give me a new phone unexceptable...... what about the consumer

0
Replies (1)
Vodacom
Vodacom's reply05 Mar 2023, 13:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team