SW
Shamai W
1 reviews | Active since Oct 2010
15 Sept 2022, 13:37
*********ly *****ing (from clients) calling it Migration
MY current vodacom contract was "MIGRATED" without my consent.Who gave you authorisation to migrate my account. DO I LOOK LIKE A DUCK? Charging me more and in return i receive less.. Vodacom you better sort this out otherwise i will go to world and sort it out in person..DO NOT MIGRATE OR TOUCH ANY OF MY CONTRACTS.FFS...iM DONE WITH VODACOM..period
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Vodacom's replyOfficial
15 Sept 2022, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2022, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Sept 2022, 17:17Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, this matter has been logged. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2022, 17:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, this matter has been logged. Regards Consumer Website Team
Best regards,