********* way of doing business

<p> On the 21st of October I get an SMS saying that my data bundle has run out:<br />1. I used the Vodacom app on the 21st October 2016 to purchase a Data Bundle.<br />2. From the 22nd October 2016 my Vodacom app stop working (it was updated) AND *111# stopped working - I, therefore couldn't see whether or not the data was activated. The CALL CENTRE COULDN'T HELP ME AS WELL because they said my line has been moved to business and the business consultant couldn't help as well because he says it's on the new system?????????!!!!!!!!!<br />3. The Amount of R199 (For the Bundle) was deducted from my bank account on the 26th October 2016 - This means Vodacom gets paid but I don't get a service ?????!!!!!!!!<br />4. THE DATA BUNDLE OF WHICH I PAID FOR IN OCTOBER IS ONLY ACTIVATED ON THE 1ST DECEMBER 2016!!!!!!!!!! - I DONT NEED THE DATA ANYMORE!!!!</p> <p>5. I GET A BILL OF ADDITION +- R600 FOR AN OUT OF BUNDLE CHARGE BETWEEN 21ST OCTOBER 2016 TO THE 30TH NOVEMBER 2016.</p> <p>THIS ALL MAY SEE "CORRECT" FROM A BILLING POINT OF VIEW BUT THIS IS UNPROFESSIONAL AND ********* WAY OF DOING BUSINESS FROM VODACOM.</p>