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ineldabiela I
1 reviews | Active since Apr 2017
23 Nov 2022, 08:45
|********* VODACOM
********* behaviour. Migration of cellphone package and guaranteed me no increase in premium. New invoice shows an increase despite promising no increase would occur. Not acceptable Vodacom. Call me if you dont want to received a complaint for the Consumer Commission
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Vodacom's replyOfficial
23 Nov 2022, 09:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Nov 2022, 09:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team