********* treatment of customers

On the 11 Oct.2015, we bought a Huawei P8 through the loyalty point in Secunda mall and we were given a quotation that we need to top up the payment of R734 but the didn't have a phone in store and were waiting for the back order. The promise us approximately 2 weeks it will come and they process the sale and told us we will pay the top up money when we receive a phone. On the 28 Oct.15 I receive a sms saying the phone is in store and I must collect. I went there and the sale blonde lady now wanted us to pay a top up of R910 instead of R734. My husband asked why now because the sale was made when the price was R734, she was looking at us like we ***s and insisted that we pay without even trying to give us a better explanation and even told my husband that you can cancel the sale anyway the phone is in demand and the are many people on the waiting list waiting. My husband cancel the sale but because they have a market power because of sole Vodacom supply in secunda our child was there crying bitter because the phone was bought for him as a reward of exceptional performance at school last term. I am warning you guys that we are customers and deserve respect, without being bul****