1 reviews | Active since Sept 2011
********* treatment of Contact customers
<p>I have always been a client with Vodacom from the age of 21 i took out my 1st contract. Now currently i have a business phone and yet again i am very disappointed and utterly shocked with the ********* way Vodacom charges contract holders for data. I have a 1.5gig bundle and if the bundle runs out i can buy another bundle at very reasonable/affordable prices. (this unfortuntaly i only found out in April) after my shock bill that i was charges R1500 extra per month for data used. the shocker is that the data i used over was 2 gig. If i buy the bundle through the vodacom app 2gig only costs R250. Now how do you quantify that? it is exactly the same wether i buy the bundle or not i used 2gig. i am a client /contract holder with your company. Shocking to see the sneaky ways Vodacom would go to ***** money from clients.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
