PP
Pamela P
1 reviews | Active since Jul 2011
16 Jul 2022, 11:06
********* to be billed for FALSE UPGRADE
Still waiting for Vodacom to revert to me after a week of saying they would. Yet I got an invoice for a false upgrade due to lying sales agent. I cancelled within 7 days yet I'm being billed for a service I did not need or want or use. How *********!
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Vodacom's replyOfficial
16 Jul 2022, 12:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2022, 12:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team