HS
Hannes S

1 reviews | Active since Mar 2011

06 Oct 2017, 09:18

********* sharing of contact details

My fiance keep getting calls from companies wanting to sell ******* and policies etc (her contract is on my name) the only way they could phone her and ask for me is for Vodacom to give out the numbers to third party marketing groups. I AM NOT INTERESTED. can you contact me to get the details and ensure our numbers get removed from these lists. I did not give consent to have my details shared with 3rd parties. This is very bad business!

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Oct 2017, 13:18
Official

Dear Hannes,

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian