VP
Valrian P

1 reviews | Active since Sept 2017

15 Sept 2017, 14:55

********* service

Vodacom messaged me after recharging that i have been allocated bonus airtime of R29.00... i tried calling now and there was no bonus airtime allocated to me. Can u please send my airtime..... 2nd bad experience i have had with vodacom in this week already. Totally unacceptable...

0
Replies (2)
Vodacom
Vodacom's reply15 Sept 2017, 15:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Sept 2017, 09:45
Official

Dear Valrian,

Your query has been resolved.

Regards,

Cassandra