********* service

service request reference S3-9MY30-0TK6R<br> Just over a month ago a vodacom consultant contacted me telling me that im using alot of data and vodacom has a deal for me. I would get 2 gigs data on my existing line and they would send me a router and a sim that i could share with someone else. That sounded good and i accepted. When i got my delivery i found out it was not like she said and was a total new number and contract. The only thing that was linked to my account was the bill. Now i know what i heard. Please go pull the call and then you will hear your consultant **** to me. I called in and cancelled the contract and lady said its within the 7 day perod so wont be a problem and a courier will collect. Which they did. I got billed for this account the end of month and after numerous calls following up nobody knows whats happening. All i hear is well escalate the query to admin. If this is the way vodacom treats there customers then i dont know. Please get someone competent enough to contact me so that this issue can get sorted out.