1 reviews | Active since Jun 2017
********* sales behaviour
I recently upgraded my daughter's account. The salesperson Thabiso was unsure as to the offer that were available,could not access all of the offers and gave contradicting advice. Words like,Im not sure, maybe and I dont know was the theme of the conversation. Eventually I could find a deal that was suitable for me to get 2 phones. Upon enquiring why the phones have not been delivered yet I was now told that the phones are on backorder and will take another week to be delivered. Why was I not informed that the phones will take this long to be delivered. I could have gone to a store to get a different deal but to lock me in this information was not disclosed. Now my daughter leaves on her school trip without the phone I promised her. THis seems a bit *********. I would please like vodacom to deliver the phones to me by tomorrow 12 Oct 2022. Failing which... you can go ahead and cancel my contract at YOUR cost.
