********* practice

An agent contacted me last year for an upgrade which I explained that I only need a minute and data package as I was emigrating and did not need to be locked in with a new device. The agent proceeded to sign me up for a 24 month contract which I then asked what happens when I emigrate, she said I can give one month's notice. A year later I am emigrating and they are forcing me to pay R4000 + penalty. I asked them to listen to the recording which they did and got back to me confirming I did ask the agent that question but they can't help me because it's in the T and C's of the contract and I have to pay the penalty. DESPITE EVIDENCE OF ME STATING I AM EMIGRATING SOON AND CAN GIVE 1 MONTHS NOTICE. I also did not receive an email with these said T and C's! This is highly ********* practice and unprofessional! I expect you to allow me to cancel with 1 months notice and not bully me into paying another year or an exorbitant penalty!!!