********* / Misled / Poor Service - Vodacom customer 21 years

<p>At the end of August Vodacom contacted me with regards to upgrading my data on my current contract. It was a great idea as I always run out of data on my phone - to my dismay the data is actually on another sim card. the problem is:</p> <p>1. The sales agen led me to believe that if I upgraded then I would not have purchase additional data - it would be cheaper. Thats great but not on another number.</p> <p>2. The sales person insisted I currently do not have any data on my current cellphone contract - utter *******.</p> <p>I have requested since the beginning of september for this to be rectified as data on another sim card is of no use to me, it needs to be linked to my current contract. Again today I followed up and to my dismay a followup will be done to the sales department - I must again wait 48 hours (ref 96221 - ********** ). In the interim I have been billed for this data. I have not opened either the sim card or the modem as there is absolutly no value for me to have another device. Please can someone assist! I was misled!</p>