********* / ******* Conduct

At the beginning of April I cancelled my vodacom contract due to network coverage issues. On the 27th April when attempting to sign a new contract with an alternative service provider application was declined as Vidacom has listed me as a bad payer. Account has never been in arrears. Vodacom is deliberately trying to prevent consumers from joining alternative service providers. ******* and *********. Today I have been on six calls with vodacim in attempt to sort this out. Keep getting promises that a manager will call me back or get cut off. No surprises no one calls back and nothing us resolved. Agents spoken to Makande, Zihle, Delene, Nontando and Lerato.