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A few years ago, I worked at a Vodacom franchise store. I worked really hard, gave great customer service and tried not making mistakes. But we're only human after all and making mistakes is part of being human. At this store, if you made a mistake, management of the store forced staff to pay out of their own pocket for these mistakes, sometimes thousands of Rands (while only being paid minimum wage). I'd like to know if this is how Vodacom truly operates? If Vodacom approves of this method of management? It's nothing short of disgusting and nowhere mentioned in any contract about this "arrangement". Vodacom allowed money to be taken from my pocket, literally *****ing food from my mouth. Disgraceful.