ES
Elize S
1 reviews | Active since Feb 2013
06 Apr 2015, 19:29
********* contract price increase
I received a mail from Vodacom that my contract will increase on 1 May. I upgraded my contract on 1 Jan, which means that I'll have to pay an unexpected R20pm more for the next 20 months!I'm sure Vodacom will say it's in their small print/Ts&Cs, but ironically no one ever made me aware of this small print when I took out the contract.Why not increase your NEW contracts and give consumers the choice to rather go to MTN or CellC?Does this mean I should be glad that my contract increased by \only"R20"
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Replies (1)Vodacom's replyOfficial
07 Apr 2015, 06:30Hello Slegte diens,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply07 Apr 2015, 06:30
Official
Hello Slegte diens,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
