ES
Elize S

1 reviews | Active since Feb 2013

06 Apr 2015, 19:29

********* contract price increase

I received a mail from Vodacom that my contract will increase on 1 May. I upgraded my contract on 1 Jan, which means that I'll have to pay an unexpected R20pm more for the next 20 months!I'm sure Vodacom will say it's in their small print/Ts&Cs, but ironically no one ever made me aware of this small print when I took out the contract.Why not increase your NEW contracts and give consumers the choice to rather go to MTN or CellC?Does this mean I should be glad that my contract increased by \only"R20"

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2015, 06:30
Official
Hello Slegte diens,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team