************ Content Services ******* ***

Vodacom refuses to credit amounts on my account that relate to content services. They only want to credit amounts for 6 months. The full amount needs to be credited to me as I did not authorize Vodacom to use my account for any services. I have paid my account on time for more than 20 years. There is no reason to debit me for something that i did not authorize. I Even went as far as opening several other lines and topping up my contract in this year. If this is not reversed I will not renew my contract. Vodacom has the facility to contact clients and obtain authorization for this just like they do for any further contracts I have opened in the passed. Why would this be any different. This is totally ********* and a total breakdown and abuse of trust.