SG
Sammy G

1 reviews | Active since Dec 2011

21 Aug 2018, 09:10

********* busiuness practise

On a monthly basis I but additional data. With my recent purchase on 19 August I now discovered that Vodacom split your data into 50% night owl and 50% normal usage. This is ********* as I did not agree for night owl. It was done unilateral to advantage Vodacom only.

What I can tell is that I watching like an owl how Vodacom is going to remedy this situation.

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2018, 11:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team