********* BUSINESS PRACTISE!!!
Vodacom *********ly Rejected my claim. Its been over 14 days and I am still waiting for the Rejection Letter and Policy schedule so I can lodge a dispute with the Ombudsman.
First they Rejection my claim without merit and now they blocking me from seeking independent and external assistance on the matter.
THIS IS DISGUSTING CUSTOMER SERVICE!!!
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Vodacom's replyOfficial
29 Sept 2022, 10:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2022, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team