********* business practices

If i could select zero stars it would still be too high. How does this company exist with their lack of ethics? I have cancelled every contract i can with them due to their piracy. They have appropriated data and airtime. They have ******* added things which they charged me for and after hundreds of calls under refunded me with a "take it or leave it" attitude. Today i did a free shake and what appeared like the end to the free 200mb for 1 hour with an option if buying another 1mb for R15 actually debited the money without your having to chose between the options. Who is behind these ********? How do they get away with it?