********* business practices and Vodacom not honouring account limit in place

<p>I have a phone at Vodacom for my daughter for security purposes. At the end of November Vodacom deduct R 6083 from my account (R4857 for this phone which is a R275 per month contract) which is almost my entire salary.</p> <p>I had to borrow money that day for my other debit orders and to get through the month.</p> <p>As a single mom upon querying it I was told that additional data was used. Vodacom should have stopped the data when it was depleted and above that there is a R400 call limit put in place when opening the account which should have also been app**** by Vodacom and data stopped.</p> <p>Vodacom wont let you use 1MB extra on prepaid so it is ********* business practice for Vodacom and unacceptabe!</p> <p> </p> <p>I want this extra amount R4457 (for the amount over limit) refunded asap so that I can repay to the people I had to borrow from.</p> <p>Calls and queries logged with Vodacom have so far not been resolved.</p> <p>Query reference # 1- ********** 12441 and 1- ********** 625021</p>