HM
Hein M
1 reviews | Active since Mar 2019
05 Mar 2019, 16:34
********* BUSINESS PRACTICES
Vodacom ********* business practices. Cancelled contracts with confirmation from Vodacom in January 2018. Billing carried on until November. Tried once again calling Vodacom. Another one of dozens of attempts. Trying to get a refund or talk to someone is impossible. How is Vodacom able to do ********* business like this and get away with it? Totally unacceptable behavior. They are quick to take money but impossible to try and get a refund or even speak to a department
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Vodacom's replyOfficial
05 Mar 2019, 18:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2019, 18:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team