********* business practice from Vodacom

Very unhappy and disapointed with Vodacom. I received a telemarketing call from vodacom offering me a contract at R509 per month. I paid R504 for my then vodacom contract. Vodacom told me I will only pay R5 more for my new contract which included a new phone. I was told numerous times I will ONLY pay R509. Low and behold my first bill came and it was R624. When I called to lodge a complaint I was told no the R624 includes vat now and this fee and that fee. I asked the lady to transfer me to a more senior person because she simply could not help I was told by her I will be contacted by a manager. This is 3 weeks ago and my second state came which is R628. How does a company tell you on a recorded conversation your new payment will ONLY be R509 and then they bill you R119 more. Last time I checked the word ONLY mean without any thing else being included. That according to the dictionary.