AM
Annelize M
1 reviews | Active since Jan 2016
06 Feb 2023, 19:17
********* BEHAVIOUR OF CONSULTANTS AGENTS.
Good day It is now for the several time that I am complaining on this platform regarding vodacom. They reply to say a vidacom agent will contact you but that never happened in all my complaints I posted. I even send a email to the Executive CEO of Vodacom he does also not reply. I have had enough of their ***********, *********, ************* information that differs from one agent to another.
I want my line unblocked with immediate effect I have had it with Vodacom and their uninformed consultants which makes promises. Those phone calls are recorded and if the consult lies to the customer he or she must face the consequences
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Replies (1)Vodacom's replyOfficial
07 Feb 2023, 08:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2023, 08:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
