1 reviews | Active since Oct 2018
********* behavior By VODACARE - Really angry & upset.
Did you know that if you send your iPhone in for fixing or replacement within the 1 year manufacturers warranty that it’s not sent to Apple and is handled by the Vodacom service provider, which you’re not told about, thereby breaking your warranty with manufacturer. I feel this is completely ********* that the customer is not told this before so that they can decide whether they want to take it to the manufacturer directly, and keep their warranty, or not. What else is VODACOM/ VODACARE NOT telling us??!!! It’s a phone starting at R17k, around the same price as a AirBook, but we, the clients get treated like this?! REALLY ANGRY AND UPSET.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please be advised that we were not able to make contact with you. Kindly call 082135 for any further assistance.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please be advised that we were not able to make contact with you. Kindly call 082135 for any further assistance.
Regards
Consumer Website Team
