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philip P
1 reviews | Active since Oct 2016
31 Jan 2023, 07:19
********* and less than honest 'service' by Vodacom rewards centre.
The Vodacom rewards centre in Durban (031) 5333 000 upgraded two of my Vodacom contracts after I repeatedly instructed them not to upgrade it and received the assurance that it will not be upgraded. I need the upgrades cancelled. Vodacom please contact me.
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Vodacom's replyOfficial
31 Jan 2023, 08:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jan 2023, 08:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team