WV
Wade V
1 reviews | Active since Aug 2020
11 Feb 2021, 14:31
********* and Dishonest
I have been trying to cancel a contract with Since May 2020. I have followed procedure and done everything which was required.
No feedback from Vodacom customer service and debits still running for sim cards I discarded when Initially cancelled in May 2020.
Completely ********* business practice.
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Replies (1)
Vodacom's replyOfficial
12 Feb 2021, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2021, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team