BH
Brad H

1 reviews | Active since Aug 2012

03 Oct 2020, 12:13

********* AND DISGRACEFUL. HOW THE F&@K DO YOU HELP YOURSELF TO CUSTOMERS CASH? JUST ***** IT. DO YOU FEEL ENTITLED TO DO IT?

AGAIN *****ING OUR MONEY . GONNA MAKE THIS PUBLIC..... THEN WHAT vodacom are your rates not expectantly high enough that you must ***** more?

Just had an issue re you loading subscriptions that were never wanted. You refunded a third of the money you stole?????? WHY? i want an explanation. AND NOW I HAVE 4 MORE LOADED ON MY ACCOUNT AT R3/ day EACH!!!@@ WHY THE F&@K???????? HOW THE F&@K DO YOU LOAD SOMETHING ON MY ACCOUNT AND I MUST CANCEL IT OR PAY.MADNESS. If the manager at Woolies goes around and drops items in customer's trolleys, and if we see it we can take it out. If we don't notice we pay for something we DO NOT WANT. AND THEN CAN'T GET A REFUND. IS THIS NORMAL?? IS THIS ETHICAL IN ANY WAY I DO NOT WANT THEM. I NEVER REQUESTED THEM. I NEVER AGREED TO U *****ING MY AIRTIME. I WANT MY ORIGINAL FUNDS THAT WEREN'T REFUNDED AND NOW THIS MONEY REFUNDED AND QUICK OR MY WORD I WILL PUBLISH AND PAY FOR ADS IN THE STAR AND THE SOWETAN TELLING ALL TO GET REFUNDS FOR WHAT U *****ING AGAINST OUR WILL. I DON'T OPEN SPAM MESSAGES. IT IS DISGRACEFUL HOW YOU HELP YOURSELF TO OUR MONEY.

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2020, 17:29
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team