MN
Muhammad N
1 reviews | Active since May 2015
12 Nov 2021, 17:34
********* advertising
Vodacom advertised a deal 400gb + 400gb deal for R229. I app**** for it online and eventually phoned by the call centre who said the deal has expired. Afterwards they will try to offer you something else, not what you actually wanted. Why advertise something if you not willing to give it to your customers? If you are out of stock then update your website. Clear cut ********* advertising.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
13 Nov 2021, 11:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2021, 11:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Muhammad N's updateReviewer Update
15 Nov 2021, 17:35When I app**** it was available.
Later when I checked, it was still available.
As I said its ********* to advertise something and tell customers the deal has expired while I app**** during the promotion and waiting for you to contact me.
Later when I checked, it was still available.
As I said its ********* to advertise something and tell customers the deal has expired while I app**** during the promotion and waiting for you to contact me.
MN
Muhammad N's update15 Nov 2021, 17:35
Reviewer Update
When I app**** it was available.
Later when I checked, it was still available.
As I said its ********* to advertise something and tell customers the deal has expired while I app**** during the promotion and waiting for you to contact me.
Later when I checked, it was still available.
As I said its ********* to advertise something and tell customers the deal has expired while I app**** during the promotion and waiting for you to contact me.
MN
Muhammad N's updateReviewer Update
16 Nov 2021, 20:21Good day,
I see the same deal is advertised on your website again. I have app**** again....
I see the same deal is advertised on your website again. I have app**** again....
MN
Muhammad N's update16 Nov 2021, 20:21
Reviewer Update
Good day,
I see the same deal is advertised on your website again. I have app**** again....
I see the same deal is advertised on your website again. I have app**** again....
MN
Muhammad N's updateReviewer Update
19 Nov 2021, 08:32An update- no one has contacted me...
MN
Muhammad N's update19 Nov 2021, 08:32
Reviewer Update
An update- no one has contacted me...
MN
Muhammad N's updateReviewer Update
29 Nov 2021, 23:14After applying for the same deal on 16 November 2021, no one contacted me from Vodacom. I phoned in and was told they cannot help me as the deal expired.
The agent told me to send in a complaint via email that was never answered by Vodacom. Here I am convinced that Vodacom ****s their deals for attention.
The agent told me to send in a complaint via email that was never answered by Vodacom. Here I am convinced that Vodacom ****s their deals for attention.
MN
Muhammad N's update29 Nov 2021, 23:14
Reviewer Update
After applying for the same deal on 16 November 2021, no one contacted me from Vodacom. I phoned in and was told they cannot help me as the deal expired.
The agent told me to send in a complaint via email that was never answered by Vodacom. Here I am convinced that Vodacom ****s their deals for attention.
The agent told me to send in a complaint via email that was never answered by Vodacom. Here I am convinced that Vodacom ****s their deals for attention.