AJ
Abdul J
1 reviews | Active since Jan 2015
19 Jan 2016, 16:15
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A long story short. I ordered my phone online, was promised delivery on Monday. Was not informed I would only receive my device on Tuesday, I was only made aware of the fact when I called the courier company, at my expense, not once but 6 times including today. Then after complaining, customer service says my consultant will contact me, never happened.<br> <br> So my phone arrives, Hooray, it's the wrong phone. Is it not enough that Vodacom does not incentivise loyalty. Offer packages that offer more data instead free SMS's which hardly anyone uses lately. Have we become a money hungry society that just feeds itself and not others.<br> <br> If porting numbers was not such a hassle I'd do it in a flash!
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Replies (1)Vodacom's replyOfficial
19 Jan 2016, 20:27Hello Acajoe,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply19 Jan 2016, 20:27
Official
Hello Acajoe,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
