GK
Greg K
1 reviews | Active since Feb 2015
16 Feb 2015, 20:51
Unecessary Admin Fees
Disappointing to find out when renewing my Vodacom mobile contract for the fifth two year cycle I had to pay a R150 admin fee. I was told in no uncertain terms that the fee is applicable, take it or leave it. This is the gratitude one receives for being loyal to a Mobile Vendor for ten consecutive years. Yet first time subscribers to Vodacom don't pay admin fees even though new sim cards and connections are required...
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 Feb 2015, 07:38Hello greg.kappers,
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2015, 07:38
Official
Hello greg.kappers,
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
