Unecceptable service from Vodacom

My name is Don Barrie and I have a business contract with Vodacom with several other phones and devices connected to this contract.<br> On Wednesday 25 February 2015 I was ****** at gunpoint at my business and among other valuables, my Iphone was taken. I stopped both the contract and pre-paid sim cards, by phoning 082111. <br> The next day, Thursday 26 February, I purchased new phones and did a sim swop on both. My pre-paid phone was alive after a short while. The contract phone only came alive around noon on Friday 27 February, but went off air at around 16:00.<br> I visited the Vodacom store in The Village Mall at Hartebee****rt on Saturday, to try and resolve the problem. They had no success to reconnect me to the network.<br> On Tuesday I was advised by the Consultant at the Vodacom shop, to do another sim swop and wait 2 to 4 hours to activate. The sim swop was done around 13:00, but to my disappointment, by 20:00 the phone was still offline!<br> I phoned 082111 and was told to phone ***. No one ever answers that number. <br> <br> Today is the 9th day without a business phone, lost lots of business. Still no joy from Vodacom!!!!!!