Undermining service

Vodacom is inefficient. I have different requested s new contract since December 2023 been sent pillar to post. Tge requests my credit report twice snd I provided twice. Still my profile is hanging, they claimed I owed R10.00 on my closed previous account and a Guy called Robin at vodacom centurion branch paid it for me, still no contract approved, why, no clarity provided. Vodacom is made of *********** departments good for nothing.