Under 'legal' after contract was paid off

The SAME contract I had cancelled is STILL an issue. As if i had not burnt my fingers enough with Vodacom, I gave them the benefit of the doubt and decided to get a NEW contract, only to find I am under LEGAL...for what reason only they would know. Cellucity tells me this and that it is my problem and I need to sort it out myself. . . as per usual. VODACOM, please ensure your staff follow correct procedures and follow up when contract cancellation occurs.