1 reviews | Active since Jul 2017
Under delivering
<p>On 18 July 2017 I went for an upgrade at Vodacom shop Eastgate, Fani ( agent) Only notified that they don't have stock playstation 4 which will be available today but never advised about the phone ( Sony) . I followed up spoke to Terry ( Manager) and said I will not be able to get the products today because of stock shortage for phone until next Tuesday. This is a present for someone tomorrow and they said they cannot do anything about it. The Play station is available not the phone so I cannot collect. contact number is ********** 535.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Sechaba Mohapi,
I do apologise for the delay in response.
Our record reflects that your query is resolved.
Regards,
UW
Dear Sechaba Mohapi,
I do apologise for the delay in response.
Our record reflects that your query is resolved.
Regards,
UW