1 reviews | Active since Aug 2017
Under deliver and over promise
Data got lost within 1 day after it was supposed to get loaded for the new month as per contract. Issue was reported and it was promised to be resolved in 24-48 hours. 4 Days later still waiting....... I have to continuously contact and follow-up with no luck at all....! Only response - you'll just have to wait! For how long..? A week; a month?! No customer service!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Nicolette
Kindly be advised that your query has been forwarded to the business department for urgent assistance.
Regards,
RJ
Dear Nicolette
Kindly be advised that your query has been forwarded to the business department for urgent assistance.
Regards,
RJ