AH
Anél Hugo
1 reviews | Active since Nov 2018
20 Nov 2018, 19:38
Undelivered Promises
I disagree with the statement that my query of 9 November about no transparency was solved. I received a call stating that I would receive 20GB data, and having checked the balance on the number in question, the data has still not been received.
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Vodacom's replyOfficial
21 Nov 2018, 06:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2018, 06:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,