undelivered data

one hour after sending my complaint to hello peter of not receiving data that I purchased six days ago I received a sms from vodacom that I have received 100mb for 12 months my purchase was for six months and I thank vodacom for that but I did have to wait six days.

I phoned vodacom on March 27th the consultant told me a reference number would be created and my problem would be sorted,

I spoke to a consultant later in the day for a progress report only then to be told there was a 48 hour waiting period, when I then phoned after 48 hours I was told there was a 72 hour waiting period.

I thank vodacom for sorting out the data problem but it was a very frustrating experience.