UNCONTACTABLE VODACOM

Took out a contract at Vodacom Musgrave which I cancelled with in 7 days. I received a bill for that 1st month of the contract. When I queried this with the consultant who signed me up he admitted that he had forgotten to submit the contract cancellation. He offered to pay from his own money the outstanding amount which I refused and said he must sort it out with Vodacom. Nothing happened. Since last year I'm still waiting for the store manager and owner to contact me. The call centre is of no help just a smoke screen to pretend they are helping the customers. I have now received a final demand letter saying I will be handed over to a debt collector and liable for all resulting fees. On two occasions I have phoned the given number stated in the letter and a recording says I will receive an sms with the contact details of the debt collector. Still waiting for that, after 4 weeks nothing. Apart from recordings and a useless call centre there is no way of making contact with Vodacom to get an understanding hearing. My last resort is you Peter.