PC
Pieter C
1 reviews | Active since Jul 2015
06 Feb 2025, 12:19
Uncompetent Vodacom
I am struggling for more than two years just to receive a statement monthly, after numerous phone calls and promises they still cannot get it right. How am i suppose to pat my account only from a SMS which i receive just before they want to disconnect my lines.
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Vodacom's replyOfficial
06 Feb 2025, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2025, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team