RA
Rinthea A
1 reviews | Active since Jun 2020
02 Aug 2021, 07:42
Uncapped fibre,what a joke
Vodacom sold fibre to us as uncapped, so we got throttled and I phone to find out why, oh we have reached our threshold they say..what does uncapped mean? The word should not be part of their selling point. It's horrible that these big companies get away with *****ing from people.
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Vodacom's replyOfficial
02 Aug 2021, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team