RB
Resimati B

1 reviews | Active since Nov 2013

27 Jun 2016, 15:05

Unblocking Phone/Sim

<p>I took my phone to your beloved Vodaworld to have my phone unblocked several times in 2 months and I as a valuable customer, i am still patiently waiting. The forms were referred to the VSPUnblocking team twice and guess what, not even an e-mail responce to advise that they are challenged, Nothing. </p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 05:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,