KM
Kagiso M
1 reviews | Active since Sept 2019
26 Jul 2022, 11:32
Unblock sim card
I’m disappointed with vodacom. My phone was ****** I requested for my SIM card to be blocked. I went to the store to buy, sim swop and unblock my number and I was told to wait three hours… and that was three days ago. I have called in since then but that was a waste of time as I was not assisted. My life is on a near standstill, and I can’t access my bank, online courses etc as the OTP gets sent to the blocked number.
Please arrange for someone to contact me to assist, as I need this sorted out ASAP
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Jul 2022, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2022, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jul 2022, 12:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Jul 2022, 12:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
KM
Kagiso M's updateReviewer Update
28 Jul 2022, 08:02Good morning,
I was on a teams call when you attempted to make contact.
The problem is still there, I can neither make calls or make an sms.
Please assist.
I was on a teams call when you attempted to make contact.
The problem is still there, I can neither make calls or make an sms.
Please assist.
KM
Kagiso M's update28 Jul 2022, 08:02
Reviewer Update
Good morning,
I was on a teams call when you attempted to make contact.
The problem is still there, I can neither make calls or make an sms.
Please assist.
I was on a teams call when you attempted to make contact.
The problem is still there, I can neither make calls or make an sms.
Please assist.