AM
Alpheus M
1 reviews | Active since Mar 2019
06 Mar 2019, 18:41
Unblock and pay back my money
Two weeks i did payment with hand payment(R320) at Vodacom Shop and last week i did payment(R300) and they also deduct(R522) my bank and when i ask them to refund my money they dont want and they also dont want to unblock my1 phone. And my account now is over with 300 to them. I can't use the phone but it is paid up and not owing.
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Replies (2)
Vodacom's replyOfficial
07 Mar 2019, 06:41 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2019, 06:41
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Mar 2019, 08:13 Dear Alpheus
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply07 Mar 2019, 08:13
Official
Dear Alpheus
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team