1 reviews | Active since Mar 2013
Unblacklisting of Phone
I am really sick and ****** tired of struggling with vodacom now!!! I call daily and hear different excuses on why my phone has not yet been unblacklisted. My account was in arrears and Vodacom Blacklisted the handsets and de-registered my sims.<br> <br> I rectified the issues by paying over R12000 and bringing the account up to date. Now they firstly after 2 weeks of fighting activated both the sims but only one handset. The other they cannot give me answers only excuses. <br> <br> The amount they needed to deduct has also miraculously increased from R600 to R1800 and the deduction was supposed only to happen once everything has been restored. <br> <br> Yes Vodacom, you want your money but no service delivery!!! I am fed up with these people and have a contract phone which is unusable. WELL DONE again.<br> <br> Your customer service is utterly useless and every time someone spins a new episode to the fairytale and the one knows less of the process than the last. I am sick and tired now people. <br> <br> HOW HARD CAN IT BE TO UNBLACKLIST AN IMEI NUMBER FROM YOUR NETWORK WHICH YOU BLACKLISTED YOURSELF. No ****** phone, no sap just vodacom blacklisting my phone.<br> <br> Get this fixed today or ELSE!!!<br>
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
